FAQs

Frequently asked questions about our store.

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What is your return policy?

We offer a 14-day return policy. If you're not completely satisfied with your purchase, you can return it within 14 days of receiving the item. Please refer to our Returns & Exchanges page for more details.

How can I contact customer support?

For any questions, concerns, or assistance, you can reach out to our dedicated support team at support@utilitarianculture.com. We're here to help!

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and more. You can choose your preferred payment option at checkout.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status and location of your order.

Do you offer international shipping?

No. Currently we are focused on building our brand in the U.S. right now to perfect out brand. Please check our Shipping & Delivery page for more information.

Can I change or cancel my order after it's been placed?

We aim to process orders quickly, but if you need to make changes or
cancel your order, please contact our customer support as soon as
possible at Support@utilitarianculture.com. We'll do our best to assist you.

What if I receive a defective or damaged item?

In the rare event that you receive a defective or damaged item, please contact our customer support team at Support@utilitarianculture.com, and we'll make it right by providing a replacement or issuing a refund.

How can I stay updated on your latest products and promotions?

Follow our socials to stay tuned to every drop, every time. Another way to stay informed about our latest products and promotions, we recommend subscribing to our newsletter. You can do this by signing up on our website, and you'll receive regular updates and exclusive offers.

Are your body bags unisex?

Yes, many of our body bags are designed to be unisex, suitable for both men and women. You'll find a wide range of options that cater to diverse styles and preferences.

Still got questions? Reach our 24/7 customer support. We will be happy to assist you.